Management and Practice in Health and Human Services Organisations helps students, leaders and practitioners build a comprehensive foundation of the knowledge, skills and attributes required for effective service delivery and organisational success. This book addresses key policy, planning and process issues, and explores innovative strategies for good management and leadership in health and human service organisations. With the perfect blend of theory and practice, Management and Practice in Health and Human Services Organisations is an authoritative and accessible resource for both aspiring and current managers in a complex and dynamic environment.

Key features

• An interprofessional focus and evidence-based approach reflects current thinking in the field
• Practitioner profiles throughout illustrate the nature of work, skills and challenges faced in the day-to-day roles of organisational leaders across the health and human services’ sectors
• Rich with pedagogy including case and practice examples, reflection exercises, practice activities and additional resources to accompany each chapter.

Lynda Berends - Senior Research Fellow in the Drug Policy Modelling Program, National Drug and Alcohol Research Centre, University of New South Wales

Karen Crinall - Senior Lecturer in Community Welfare and Counselling and Research Coordinator, School of Applied Media and Social Sciences, Federation University of Australia

Read a sample chapter from Management and Practice in Health and Human Service Organisations

Chapter 1: Contextualising Management in Health and Human Service Organisations