This exciting new title provides a comprehensive introduction to the main theoretical and managerial issues of B2B marketing. It raises readers' awareness of the significance of B2B marketing in modern economies, in both local and global contexts.

The book shows that B2B marketing is about managing the complex network of buying and selling relationships between organizations. The text includes detailed discussions concerning the role of individual managers and the organizations they represent; outlines possible managerial solutions to common B2B marketing dilemmas; and examines issues such as e-commerce in B2B markets, key account management and supply-chain ethics. Theoretical discussion is carefully interwoven with a series of long and short case examples.

The text is organized in four parts. Part one - the organizational marketing context; part two - inter-organizational relationships and networks; part three - business marketing planning; and part four - business marketing programmes.

A range of pedagogical features aid understanding: 'mini cases' from a variety of international contexts; 'voices' of practitioner talking about the problems they face; 'number crunching' boxes highlight how an organizations sales, profits, numbers of workers depend on successful B2B marketing; 'food for thought' boxes encourage students to think about the recommendations in the text; and longer case studies illustrate specific marketing issues.

Part One: The Organisational Marketing Context

1. The Significance of B2B Marketing
2. Organisational Buying Behaviour
Part Two: Inter-Organisational Relationships & Networks

3. Inter-Organisational Relationships
4. Marketing Channels & Supply Chains
5. Industrial Networks
Part Three: Business Marketing Planning

6. B2B Marketing Planning & Analysis
7. B2B Marketing Strategies & Implementation
Part Four: Business Marketing Programmes

8. Business Products
9. Business Services
10. Value & Pricing in B2B Markets
11. B2B Marketing Communications
12. Personal Selling & Sales Management

Nick Ellis , Senior Lecturer in Critical Marketing at the University of Leicester.

Nick Ellis is Senior Lecturer in Critical Marketing at the University of Leicester. He has taught B2B marketing to students at all levels from around the world for over 10 years. His research on inter-firm relationships, industrial networks and marketing management has been published in a number of leading academic journals. Prior to joining the university sector in a business liaison capacity, he spent several years with a major retail group in marketing and purchasing roles.

This title has an Online Resource Centre, which includes the following resources for students:

• Additional cases with accompanying questions
• Web links
• Additional recommendations for further reading

This title has an Online Resource Centre, which includes the following resources for lecturers:

• Teaching plans for different types of module/course delivery for PG and UG level
• Lecturer notes on how to best use the text and the online materials
• Suggested answers to end-of-chapter summary questions and further topics highlighted for discussion and debate.
• Comments on the book's cases and case questions. Comments include brief suggested answers and further topics related to the case for seminar discussion
• Downloadable PowerPoint slides including all figures from the text.
• Additional seminar/tutorial questions/exercises.
• Additional assignment questions
• Additional examination questions

If you are prescribing this textbook, or are interested in more information about these resources, please contact your OUP sales representative.