Tourism Studies Grades 11 & 12 is one of the titles in the Save Buk series specially written for PNG Upper Secondary courses at Grades 11 & 12. It covers both the Grade 11 and the Grade 12 syllabus in one book.

This book gives students concise coverage of the information needed to successfully complete the Grades 11 & 12 Tourism Studies course. The order of Units in the book follows the order of Units in the Tourism Studies Grades 11 & 12 syllabus exactly:

Unit 11.1 Introduction to the Tourism Industry

Unit 11.2 Tourism in Papua New Guinea

Unit 11.3 Our Neighbours and Tourism

Unit 11.4 Tourism Information

Unit 12.1 Global Tourism Industry

Unit 12.2 Tourism as a Business

Unit 12.3 Customer Service

Unit 12.4 Tour Guiding

Preliminary Unit

Investigating and research in Tourism Studies

Unit 11.1 Introduction to the Tourism Industry

Topic 1: Tourism

Topic 2: Tourists

Topic 3: Sustainable tourism

Topic 4: Tourism within the local community

Topic 5: Impacts of tourism

Unit 11.2 Tourism in Papua New Guinea

Topic 1: Introduction – Tourism in Papua New Guinea

Topic 2: Tourist attractions in Papua New Guinea

Topic 3: Issues – security and safety; transport

Unit 11.3 Our Neighbours and Tourism

Topic 1: Tourism and neighbouring countries

Topic 2: Fiji, Vanuatu and Cook Islands – case studies in tourism

Unit 11.4 Tourism Information

Topic 1: Information for the tourist

Topic 2: Information for the tourism industry

Topic 3: How information is delivered

Unit 12.1 Global Tourism

Topic 1: Introduction

Topic 2: Major geographical features of tourist regions

Topic 3: Characteristics of tourist regions

Unit 12.2 Tourism as a Business

Topic 1: Business sectors in the tourism industry

Topic 2: The economics of tourism

Topic 3: Business operations and the employment opportunities

Unit 12.3 Customer Service

Topic 1: Introduction

Topic 2: Needs of various tourist groups

Topic 3: Social and interpersonal skills in the workplace

Unit 12.4 Tour Guiding

Topic 1: Introduction to tour guiding

Answers

Glossary/Index